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Help Center & Support
Frequently Asked Questions
Find quick answers regarding home warranty coverage, claim submissions, and repair dispatch from householdease.com
Instant Support Answers
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HELP & SUPPORT
Frequently Asked Questions
Find everything you need to know about warranty plans, property audits, pricing, appliance eligibility, and service claims at householdease.com/code>.
Home insurance covers structural loss and property damage caused by external events like fires, storms, or theft. A householdease.com/strong> home warranty covers the repair or replacement costs when internal systems (wiring, plumbing, HVAC) or appliances fail due to normal wear and usage.
We offer flexible billing: monthly auto-pay with no lock-in contract, or discounted annual lump-sum plans that save up to 15%. Payments can be made via credit card, UPI, or net banking.
Yes! We do not set age limits on household appliances or systems, provided they are in good working condition when the policy begins and have not been improperly modified.
Emergency requests—such as major electrical short circuits or severe plumbing leaks—are prioritized and assigned to a certified technician within 2 to 4 hours. Standard non-emergency repairs are scheduled within 24 hours.
Yes, all Renoviq warranty plans are 100% transferable to the new homeowner at zero additional fee, adding value to your property listing during a sale.
Our standard plans cover main distribution boards, electrical wiring, indoor plumbing lines, drainage, split/central ACs, refrigerators, and washing machines. Add-ons cover swimming pool pumps, solar inverters, and RO purifiers.
Coverage starts 30 days after enrollment. If you schedule a pre-coverage inspection with our team, the 30-day waiting period is waived immediately upon report approval.
If an appliance or system component is deemed irreparable by our certified technician, Renoviq provides replacement coverage up to the policy limit outlined in your plan.
No hidden fees. You only pay a fixed Trade Service Fee per visit (disclosed in your plan agreement). All labor and replacement parts under coverage are fully handled by Renoviq.
Yes, you can modify your coverage tier at any time through your dashboard or by contacting support. Changes take effect on your next billing cycle.
We cover residential homes, apartments, villas, and landlord-owned rental properties. For commercial buildings or offices, we offer tailored Commercial Facility Maintenance plans.
Known pre-existing defects identified before plan registration are excluded from immediate repair coverage. Once repaired and verified by an inspection, they can be included.
The audit report includes thermal camera scans for moisture detection, load testing for electrical panels, plumbing pressure checks, and HVAC thermal efficiency ratings with detailed photos.
Log in to your account dashboard, select the faulty appliance or system, briefly describe the issue, and click "Submit Claim". A local verified technician will contact you to confirm appointment timing.
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